4 Messages
Samsung TV not recognizing xg1v4a cable box.
Brand new Samsung TV will not recognize my XG1v4a box. I have changed the HDMI cable and did not help. Do I need to replace the box?
4 Messages
Brand new Samsung TV will not recognize my XG1v4a box. I have changed the HDMI cable and did not help. Do I need to replace the box?
XfinityChelseaB
Official Employee
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1.2K Messages
9 months ago
Hello @user_427bjd Thanks so much for taking a moment out of your day to leave a post on our community forum. Are you still having issues connecting?
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user_427bjd
4 Messages
9 months ago
Just an FYI everyone, my new Samsung 85" CU7000 TV will not pair with the Xfinity box. They know this and will not make this public. I will be dropping Comcast TV, and go full streaming.
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user_d8ixra
1 Message
5 months ago
Our new Samsung TV (a very expensive tv) will work with the Xfinity box for a couple of weeks and then it won't work. We have been through 3 boxes from Xfinity including a brand new one. Here we are again, same problem. All of our other smart TVs have no issues with the boxes. Bought the TV in March. Not happy and going to Best Buy to see if they will help us somehow
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