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Tuesday, June 25th, 2024 4:33 PM

Issues with TV Box on Samsung TV

Our new Samsung TV (a very expensive tv) will work with the Xfinity box for a couple of weeks and then it won't work. We have been through 3 boxes from Xfinity including a brand new one. Here we are again, same problem. All of our other smart TVs have no issues with the boxes. Bought the TV in March. Not happy and going to Best Buy to see if they will help us somehow 

This post was created from this comment on different post

Official Employee

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1.1K Messages

18 days ago

Hey there, @user_d8ixra! Thanks for leaving a comment with your shared concerns on this user's post. We've converted your reply to its own post so that we can properly and fully address all questions and concerns you may have still. To clarify, what exactly happens when your TV Box stops working on that new television?

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