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Saturday, March 30th, 2024 5:20 PM

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Pixlating, and extra motion on live to dvr with jumping. 

Official Employee

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1.7K Messages

8 months ago

 

Ibelieve_24 Thank you so much for taking the time to contact our Xfinity Support Team over our Forums. You came to the right place for help and we are happy to help with the TV connection issues you are having. To get started can you please send us a DM with your full name and service address? Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message

 

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