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1 Message
07/29/2026 1:24 AM
it's saying the remote is not paired to the tv
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Official Employee
2.7K Messages
2 months ago
Thank you for reaching out to us @user_umgtc3! Just to confirm, are you having issues pairing the remote to the cable box or to the TV?
We have step by step guides on how to activate each of our remotes here:https://www.xfinity.com/support/remotes
XfinityAldrik
Official Employee
•
2.7K Messages
2 months ago
Thank you for reaching out to us @user_umgtc3! Just to confirm, are you having issues pairing the remote to the cable box or to the TV?
We have step by step guides on how to activate each of our remotes here:
https://www.xfinity.com/support/remotes
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