'Remote not working?' Consistent error message

Over the course of the last month, intermittently the 'Remote not working?' error message (image below) has appeared first thing in the morning. It started out about once per week. Now it's happening almost every day. Attempting to unpair the remote and re-pair is unsuccessful because the X1 box is frozen. Replacing the remote batteries with new makes no change. After rebooting the X1 box I can unpair and pair the remote again and I'm back in business...for awhile. Last week during one of the episodes I unpaired and paired with another X1 remote. Unfortunately the following morning the error was waiting on me. If I just reboot the X1 box the remote will not work until I unpair and pair again. All the while, the remote has no issues with TV volume, mute, power, etc. This appears to be a problem with the XG1v4-A box.

Any ideas? I'm getting tired of rebooting this thing.