Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
MNtundraRET
Gold Problem Solver
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5.9K Messages
2 years ago
You can keep that remote and pick up a free remote that will work for your wife at the nearest service center.
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BruceW
Gold Problem Solver
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26.4K Messages
2 years ago
You can see the locations of Service Centers and Xfinity Stores at https://www.xfinity.com/support/service-center-locations.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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CCCam
Official Employee
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232 Messages
2 years ago
Hello, @user_0954d5. Were you able to go to one of our Xfinity stores to get a remote that will work for your wife?
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