Reminders not working

@funbugin  Apologies - as mentioned last week  - 

We started rolling out the update about 2 weeks ago and are looking to finish next week so some areas are likely feeling the improved performance already.

We’ll be monitoring our networks to make sure everything continues to roll out smoothly.

Thanks again for your patience and persistence.

As per the above, should be finished for all areas this week. 

Checking on this now. I will let you know what I hear back. Thanks for letting me know.  

Checking on this now. I will let you know what I hear back. Thanks for letting me know.

Program reminders are now hit or miss.  Worked for about the last 3 weeks.  They are single reminders, not series reminders.  Tvs frequently go to black screen.  Today it went to snow.  And I swear they'll just shut down.  Everything is slower: using last watched, checking the guide.  It just takes a bit to catch up to what I want to do.  I go from being creeped out to rather aggravated.

@basp 

Generally, the Reminders issue that was brought up in this thread has been resolved on our end. 

From our Reminders team  below: 

We’ve completed our architecture update for reminders and also did a review of our general reminder health - our systems seem healthy overall. 

If others have  some specific examples for reminders that aren’t showing, we can do some additional research. 

Example - Reminder for Situation Room on Tuesday 5/26 didn’t go off.

If we can pinpoint some cases we can dig a deeper dive to see what went wrong with those specifically.

Thanks for your patience. 

@Southside50 

Generally, the Reminders issue that was brought up in this thread has been resolved on our end. 

From our Reminders team  below: 

We’ve completed our architecture update for reminders and also did a review of our general reminder health - our systems seem healthy overall. 

If others have  some specific examples for reminders that aren’t showing, we can do some additional research. 

Example - Reminder for Situation Room on Tuesday 5/26 didn’t go off.

If we can pinpoint some cases we can dig a deeper dive to see what went wrong with those specifically.

Thanks for your patience. 

Comcast won't let me set up reminders. I go into the bell click to remind and nothing happens. It doesn't turn off or set it up.