user_rhe34's profile

New Poster

 • 

5 Messages

Thursday, October 12th, 2023 12:08 AM

Closed

Reminder Time Zone Incorrect

At some point I think I set a reminder for the local sports teams or it might be a system reminder/notice.  I get a small, on-screen text reminder/notice that says something like "Bruins puck drops at 4:30pm PST" in the upper right of the screen.  My trouble is I'm on the East Coast and the game starts at 7:30pm EST.  I realize this is the same time as the reminder but every time it is disconcerting to see the game starting at 4:30 instead of the local 7:30.  Is there any way to change the time zone of the notice?  The box itself appears to be set for EST and every other time is correct - i.e. schedule grid.

Official Employee

 • 

3K Messages

2 years ago

Hey there, @rheckber, thanks for reaching out through Xfinity Forums regarding the time zone issue on your box. I can see how that would be frustrating, and we definitely do not want this to interfere with any of the big games! Have you tried restarting your box and your internet modem to see if that helps with the time zone? Here is an article with information on how to set the time on the box, https://www.xfinity.com/support/articles/clock-display. It might help to toggle your time to ensure it is properly set up! 

forum icon

New to the Community?

Start Here