Recording on DVR are skipping

I recently noticed that DVR will not play back any show that is also on demand.  Comcast is basically forcing you to watch commercials.  If they don't switch this back, I plan on cancelling the service. It appears to be a scam where they make more money if you watch the shows that have commercials. For me the whole point of recording it is so I can skip over them.  It saves quite a bit of time!!!

i went to the onine chat and the tech sent a refresh signal to my set top box. it seemed to have worked, for now...

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@gpyro wrote:

I recently noticed that DVR will not play back any show that is also on demand.  Comcast is basically forcing you to watch commercials.  If they don't switch this back, I plan on cancelling the service. It appears to be a scam where they make more money if you watch the shows that have commercials. For me the whole point of recording it is so I can skip over them.  It saves quite a bit of time!!!

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because of the outage not scheduling a home recording and the cloud version of the recording in some areas being corrupted playback presented the program requested via on-demand. nothing has changed. when the recording works in the home then you won't be sent to on-demand.

My situation is a bit different, the recordings which show on my DVR are not pulling from the cloud (where they are actually stored according to Comcast).  Even after the phone call saying everything had been fixed when I went to my DVR program it showed the blue circle and an error message saying my program was not found and redirected me to CBS which won't let me fast forward through the commercials.  The Comcast tier 2 technician says my box is somehow at fault so I have a techician coming out Tuesday.  We'll see.  For now I'm watching the old programs from before the issue started last Thursday.  And they credited me $20.

I recommend calling them.  They might send out a technician.  I'll post after the technician comes on Tuesday morning.....  Good luck!

I'm having the same problem in California.  For the past week.

So my network (ABC, NBC, etc.) recordings on Thursday and Sunday night after this issue was "fixed" are now recorded to t he cloud only, not local.  My non-network recordings (Food Network, Discovery, etc.) are recorded locally.  Anyone else seeing this?  Is this a new SOP for Comcast, putting major show recordings on the cloud?  Was the issue maybe caused by Comcast trying to make that change and screwing it up somehow?/

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@JasonMa wrote:

So my network (ABC, NBC, etc.) recordings on Thursday and Sunday night after this issue was "fixed" are now recorded to t he cloud only, not local.  My non-network recordings (Food Network, Discovery, etc.) are recorded locally.  Anyone else seeing this?  Is this a new SOP for Comcast, putting major show recordings on the cloud?  Was the issue maybe caused by Comcast trying to make that change and screwing it up somehow?/

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I am in Northern Virginia and so far have had all my DVR recordings 'back on track' and viewable the 'normal' way from the hard drive locally since  late last week. I checked Sunday night CBS Madam Secretary and its ok.  I am holding my breath that the cloud issue does not crop its ugly had back up here.

I'm still having the issue for a week now.  When will this be resolved?