Visitor
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2 Messages
recording NEW episodes only
I want to record only new episodes from the current season of a show (Chicago Fire, FWIW). I have the DVR set to record new episodes only. However, some channel is scheduling and re-broadcasting old episodes from previous seasons, and my DVR is recording them as NEW. I have about 50 in my DVR!!
How can I stop the recording of the "new" old season episodes, but keep recording episodes from the new season?
Andyross
Gold Problem Solver
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7.8K Messages
2 years ago
Find a scheduled recording on the main channel you want it recorded from the SCHEDULED screen. Highlight it, then choose "Record Options". then Modify, then All Episodes. This should show a screen with options. For Channel, if it says "HD Preferred", use left/right until it says "yourchannel Only". (yourchannel will be the name of your local NBC station.) Also verify it says "New episodes only".
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XfinityThomasA
Official Employee
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1.1K Messages
2 years ago
Hello, @Brewerpaul. Thanks so much for your detailed message and feedback. Oh my goodness, 50 recordings! I can imagine your surprise. Let's work together towards a fix so we can ensure you're all set to record your favorites. One thing that might help is to start fresh and delete all recorded episodes from a series from your X1 Recording list. Can you please try these steps?
1) Using your remote select Saved from the Main Menu.
2) Select Scheduled to display a list of scheduled recordings. (During this step is where we want to take a closer look to see where those other recording are coming from)
3) Highlight the series to be deleted. Press the right arrow to highlight the x and press OK.
4) Select All future recordings and press OK.
This will make it so we'll start fresh and also give us more info as to where those other recordings had come from (step 2). Then, can you try setting it up once more? After it's reset go ahead and go through the steps to delete it again without finalizing the process, just to see if those extra recordings are showing. Please let us know if this helps!
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user_7062b8
Visitor
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1 Message
2 years ago
I have scheduled DVR tapings of only new episodes of Chicago Fire, but my DVR has gone rogue and tapes like 17 episodes per week, similar to the complaints in this section. I did as the rep suggested (below) and the same is still occurring. It is also happening for the show Blackish (and it did the same for 911, thought the 911 season is done). I talked at length to a Comcast rep last week who said he would escalate this and I would receive a call back, but never received a follow up call.
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Andyross
Gold Problem Solver
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7.8K Messages
2 years ago
As noted in my previous post, you need to limit the channel from "HD Preferred" to the main channel (ABC for black-ish for example.) I posted info about it in an earlier reply to this.
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RPars
Visitor
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2 Messages
2 years ago
I am having the same problem. All the old reruns are recording as new. They do not show the year in the air date (eg; the air date show 2/6 and not 2/6/2018), it is showing the last date that it aired and not the original air date and year. I believe this is why they are being recorded as new episodes when they are not new. They are also not showing the series or episode numbers.
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user_1e1a81
Visitor
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1 Message
2 years ago
I am having this problem as well with 911 and Chicago Fire. I have read through the comments and have tried everything and it is not working. This is very frustrating to have to keep deleting all these old recordings. Xfinity needs to fix this problem ASAP!
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user_04a9bb
Visitor
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1 Message
2 years ago
I am currently having the same problem as the above posts. I have removed and re-entered the Chicago Fire as my selected show to record. It is doing it on Young Shelton a well. I tried the above steps, only to find that I have the HD and SD as well as WQADM (which is NOT the channel or broadcasting channel for this show). When I switch it to SD or WQADM, the shows are NOT listed in the upcoming free listings, however when you return it back to HD, then ALL slots (new & reruns) are listed to be recorded.
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user_4ced5d
Visitor
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2 Messages
2 years ago
Yes ... Comcast somehow has all these old seasons of shows (911 - the show I watch) showing up as “new”. So when you go to DVR your new shows, it literally records EVERY SINGLE ONE because they are all saying that they are new when they are not. It’s super frustrating and it’s something THEY need to fix.... not a troubleshoot for the customer to attempt to maneuver through.
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jdfan_8520
Visitor
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1 Message
2 years ago
I just got an X1 from using Tivo for many years and I have also encountered this same problem with Law & Order SVU. I solved it by doing what people said above - making sure to go to the new airing on Thursday night from NBC in the guide, press record, and change the channel to my local NBC only. That seemed to work.
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user_7b6564
Visitor
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3 Messages
2 years ago
@XfinityJosephB This happens to me as well when I try to record SNL. Limiting the channel doesn't help because NBC plays a rerun from 10-11 pm ON THE SAME CHANNEL as the new SNL episode and it is marked as "new" in the description even though the word description clearly shows it is an old rerun episode. Is there no way to limit the recording to start only at the selected time? With Verizon (which we previously had), when scheduling a show, you could select "only episodes that air in this time slot" which was a simple work around to alleviate this problem. For example, it only recorded SNL episodes that aired at 11:30 pm even if others were falsely marked new at 10 pm. Can't Comcast add the same option to their DVR menu??
(edited)
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