Recorded shows

Why do all recorded shows cut off the last scene or the last minute or two from the movie. This is really very upsetting. Mostly I record Hallmark Movies. Why can't Xfinity fix this???

Responses

XfinityJoshuaG

Official Employee

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331 Messages

1 year ago

@user_6y1fwy So sorry to hear about that. Have you tried to edit the recording's start and stop time? We have a link here on how to do that.

1

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applehazar

Contributor

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327 Messages

That’s. It an option it’s every show having a x1 box is becoming worthless

(edited)

10 months ago

0

applehazar

Contributor

•

327 Messages

10 months ago

It is getting worse. It’s now up to 2 minutes. DVR is useless

(edited)

1

0

Hey @applehazar thanks for using our Forums to contact our team. We are sorry to hear that you are also having issues. Can you please send us a DM with your name and address to get started looking into this? Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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10 months ago

0

X1

user_6y1fwy

Recorded shows

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