New Poster
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3 Messages
Re: Audio video not synced
Hi, I am also having a problem with the audio and video not being in sync. It's been doing this for 6 months or so. I replaced the cable box about 3 months ago, but that didn't help. I have also tried a different TV, but still had the issue.
Sometimes it will sync again when I turn off the tv and turn it back on. I have spoken with Xfinity, but nothing was fixed. What is causing this?
Thank you
Accepted Solution
kmt1
New Poster
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3 Messages
5 years ago
@Rustyben Taking your advice, I adjusted the lip-sync. It was at it's lowest point so I turned it up to max. My husband was messing around with it prior to adjusting the lip-sync and noticed if he changed the input away from HDMI and back again it would work properly, but only for a short time. So far, the TV has been running for two hours since adjusting the sync and everything is working well.
Thank you!
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Rustyben
Expert
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24.6K Messages
5 years ago
same channel as the original post?
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kmt1
New Poster
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3 Messages
5 years ago
It happens on all channels that I watch
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Rustyben
Expert
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24.6K Messages
5 years ago
moved your posts and replies to a separate thread. the old one was about one channel out of all of them. tune to a talking heads network live TV. use your TVs remote and find the audio menu, then lip-sync. adjust for the set top box. this will not affect other HDMI connected devices. working?
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rmaso321
Visitor
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1 Message
4 years ago
What if it is happening on the TV that do not have a box? I am using the XFinity App
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Ambual
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5 Messages
4 years ago
What’s the solution? The accepted response/solution tells us nothing
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