Program Recording - Recording Options

The last few days when I try to record a program using my remote to the cable box the program will not get saved.
There are no error messages.

But, if I record the same via the app it will save recording and I am able to Modify the recording.

After doing the above and I go and check Scheduled and the recording is there sometimes. I then have to sync the DVR.

If I do Modify the recording via the app it works and I try and do it using the remote I am either getting no response or

error XRE-06004.

I did the Restart and Refresh it does not fix the problem.

Is this the box or what?

Just noticed that if I go to Connection Status on the TV it shows an Area Outage for both TV & Internet.

Both are working.

But if I confirm this on the web site it shows No Outage.

But both says there is a planned maintenance scheduled for late tonight/early AM (12: 00 AM).

The problem started before this planned maintenance came up.

Could it be the cable box?

Thanks in advance.