Wednesday, April 3rd, 2024 9:02 AM

Problem with tv

Channel 4 volume  is clicking in and out



192 Messages

21 days ago


Have you tried restarting your box and television. This would include unplugging them from the power outlet for ~1 minute, then plug them back in. This usually works for me. 

I hope this helps. 

Official Employee


1.5K Messages

19 days ago

Hi there @user_hgh6pw!  Thanks so much for taking the time to reach out to Xfinity Support here on our Community Forum.  We are so glad to hear from you and happy to help in any way that we can.  No worries!  You've reached out to the right team to help get this taken care of.  When you notice the issue with the sound on channel 4, can you tell me if it is for a specific program and stops during commercials or is it constant no matter what is being broadcast?

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