Previous channel back arrow button

Its not showing previous 9 channels watched. Is there a way to reset it?

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XfinityAntoine

Official Employee

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1.4K Messages

3 months ago

Thanks for reaching out, Reganbr! You can try to a box refresh which should fix the issue. The below instructions are how we can get that done.

Performing a System Refresh on X1

Press the A button on your remote control, or visit the Help section in Settings. ...
Highlight the System Refresh tile, and press OK.
Please remember that performing a System Refresh will interrupt all X1 TVs and recordings in your home for up to 10 minutes.

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Reganbr

New Poster

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3 Messages

It worked. Thank you.

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2 months ago

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XfinityRichard

Official Employee

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1.3K Messages

Perfect, @Reganbr I'm happy to hear that it worked. Are there any other service or account concerns I can assist you with today?-Richard

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2 months ago

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X1

Reganbr

Previous channel back arrow button

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