Visitor
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2 Messages
Poor apps picture
The picture Quality is very poor Dim on my x1 4k boxes when I use Netflix, max , Paramount + Etc . But the picture quality is great with Regular cable ! Why?
Visitor
•
2 Messages
The picture Quality is very poor Dim on my x1 4k boxes when I use Netflix, max , Paramount + Etc . But the picture quality is great with Regular cable ! Why?
XfinityJorge
Official Employee
•
2.2K Messages
2 years ago
Hello there @user_23ea3d thank you so much for using our Forums as a tool to contact our Xfinity Support Team. We are sorry to hear that the quality of your picture is very dim when using the streaming services, and we are happy to help. Have you attempted to manually reset the box and make sure that all the cables are secure?
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