Visitor

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1 Message

Monday, June 16th, 2025

Picture

My picture has gone completely dark --still audio but no chaannel has a picture and i can't trouble shoot anythin

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Official Employee

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2.1K Messages

3 months ago

Hey @user_zve9kl, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity Video service and TV output. I would be more than happy to offer my assistance looking into this further for you.


What troubleshooting steps have you attempted so far?

Expert

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113.1K Messages

3 months ago

Concern moved here to the TV help section.

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