stumeister2's profile

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3 Messages

Mon, Jun 3, 2019 6:00 AM

Picture In Picture

When is comcast going to start offering Picture in Picture with the X1 platform? My friend has Oddyssey TV and they offer PIP.  As the absolute Technology leader in the Cable and Wireless field, I cannot believe that Comcast does not offer PIP while a second tier company like Oddyssey does.  The Oddyssey PIP does not require a second tuner box and is through the cable box and not a feature offered on a Smart TV. I love the X1 platform, but ever since I saw PIP at my friend's house, I feel a bit cheated. Please tell me PIP is something that is in the works and will be offered soon.  

 

Thanx, jp

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CCAndrew

Diamond Problem Solver

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25.9K Messages

2 y ago


@RobertWy wrote:

@stumeister2 wrote:

When is comcast going to start offering Picture in Picture with the X1 platform? My friend has Oddyssey TV and they offer PIP.  As the absolute Technology leader in the Cable and Wireless field, I cannot believe that Comcast does not offer PIP while a second tier company like Oddyssey does.  The Oddyssey PIP does not require a second tuner box and is through the cable box and not a feature offered on a Smart TV. I love the X1 platform, but ever since I saw PIP at my friend's house, I feel a bit cheated. Please tell me PIP is something that is in the works and will be offered soon.  

 

Thanx, jp


Just an FYI; X1 used to offer the PIP feature but it was removed (I can't remember the reason).  Luckily, my Samsung TV has PIP and it works with my X1 DVR.


Robert, it wasn't picture in picture the X1 p!atform had, but the ability to see a small picture of what was playing when scrolling the guide when the B button was pushed. The B button was changed to be a shortcut to accessibility settings.

BruceW

Gold Problem Solver

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22.3K Messages

2 y ago


@RobertWy wrote: ... my Samsung TV has PIP and it works with my X1 DVR.

Really? You can view two cable channels at once with one cable box?

New Poster

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3 Messages

2 y ago

Yes, pip is an option in oddyssey’s Settings menu.
BruceW

Gold Problem Solver

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22.3K Messages

2 y ago


@stumeister2 wrote: Yes, pip is an option in oddyssey’s Settings menu.

Yes, but you can't PIP two cable channels unless:

  • You have the set connected to two cable boxes, or
  • The cable box provides a PIP signal, which, AFAIK, no Comcast box does.

Right?

CCAndrew

Diamond Problem Solver

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25.9K Messages

2 y ago


@stumeister2 wrote:

When is comcast going to start offering Picture in Picture with the X1 platform? My friend has Oddyssey TV and they offer PIP.  As the absolute Technology leader in the Cable and Wireless field, I cannot believe that Comcast does not offer PIP while a second tier company like Oddyssey does.  The Oddyssey PIP does not require a second tuner box and is through the cable box and not a feature offered on a Smart TV. I love the X1 platform, but ever since I saw PIP at my friend's house, I feel a bit cheated. Please tell me PIP is something that is in the works and will be offered soon.  

 

Thanx, jp


You can suggest PIP gets added but Comcast has never had PIP compatibility in its equipment. From a techs point of view, I doubt it will be added if it hasn't been added by now

New Poster

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3 Messages

2 y ago

It’s very disappointing to be paying well over $200 every month and not getting a feature that odyssey has obviously figured out how to do with one cable box. I expect more for $200 plus per month
BruceW

Gold Problem Solver

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22.3K Messages

2 y ago


@RobertWy wrote: I only have one XG1 and a 3D Samsung TV with PIP.  I was surprised when my adult son set it up to watch two programs at the same time.

Could you post a pic? I can't imagine what you are describing. Neither can @CCAndrew. Some boxes in Scientific Atlanta service areas had PIP over a decade ago, but Motorola and X1 boxes never did.

Rustyben

Expert

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24K Messages

2 y ago


@RobertWy wrote:

@BruceW wrote:

@RobertWy wrote: I only have one XG1 and a 3D Samsung TV with PIP.  I was surprised when my adult son set it up to watch two programs at the same time.

Could you post a pic? I can't imagine what you are describing. Neither can @CCAndrew. Some boxes in Scientific Atlanta service areas had PIP over a decade ago, but Motorola and X1 boxes never did.


I don't know how my son did it and he works odd hours; I have bookmarked this and it will be some time before I can get a screenshot.


does your TV remote have a PIP button? you may have an antenna or other analog device connected and the TV is making the PIP.

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ComcastAmira

Official Employee

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2.3K Messages

2 y ago

Hello @stumeister2, thanks for visiting our Forums! I too enjoy the X1 platform and I do understand your concerns, so I will absolutely be forwarding this information to our leadership. We thank you for bringing this to our attention and we truly appreciate you being a Comcast customer. Please let me know if you have any other questions, or if I can be of any other assistance. We're here to help! 

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New Poster

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1 Message

2 y ago

We had Dish network for years, and it had picture in picture. If I had known that pip was not available with Xfinity, I would have had second thoughts about switching. I am not looking forward to the NFL season without pip.
MNtundraRET

Expert

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4.3K Messages

2 y ago

The PIP on Samsung tv's shows one channel off a Comcast cable-box, and the other using the Tv's tunner for "over the air" channels. I have one.

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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