phone calls no longer display on tv screen.

I was at the xfinity office to make some changes and added a wifi extender and now when the phone rings I don't get the name and number displayed on the tv screen.

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Accepted Solution

user_5b0fd4

Contributor

•

162 Messages

3 years ago

Called xfinity and they said caller id was turned off. They fixed it and now it works fine

3

0

XfinityEva

Official Employee

•

2.3K Messages

Thank you @user_5b0fd4 for keeping us updated on the resolution of this concern. I apologize for the delay and you can also check out more for your on-screen notifications here.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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3 years ago

0

U

user_ne5tyd

1 Message

Caller id no longer showing on tv

2 years ago

0

CCGabby

Retired Employee

•

1.5K Messages

Hello, @user_ne5tyd. We appreciate you taking the time to reach our team on Forums, have you attempted to change your settings by following the steps in this link?

2 years ago

0

X1

user_5b0fd4

phone calls no longer display on tv screen.

user_5b0fd4

XfinityEva

user_ne5tyd

CCGabby

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