Visitor
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4 Messages
Peacock Not Working
My peacock premium is still not working i had it for 2 years free, i meet the qualifications for it, but i can get it to work, theres no reactivation anywhere, everytime i try something im just running in a circle online with no resolution.
user_5ca4dd
Visitor
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4 Messages
2 years ago
Same for us. Hope you get resolution soon.
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XfinityGabriel
Official Employee
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2.2K Messages
2 years ago
Hi, @Ap202! Thank you for your patience while waiting for a response and for reaching out to XFINITY over our forums page. We’re aware some customers are having difficulty activating their Peacock account. If you’re not seeing an activation banner on xfinity.com/account, please go to Xfinity Assistant and select Sign In. The activation banner should appear at the top of the chat and should work once you click it. We apologize for any inconvenience and thank you for being an Xfinity customer. For the latest information in regards to the Peacock Premium concerns, please feel free to also visit this link at https://forums.xfinity.com/conversations/channels-and-programming/peacock-subscription-activations/649b1cdece76231eba5587fa.
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