Contributor
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147 Messages
Peacock currently with my X1, how long?
So, my current Xfinity contract is up, and prior to the dreaded call begging for a reduced rate for the 30+ year customer at the same address, anyone know how long Comcast will continue to offer the free Peacock with the X1. It's already becoming NFL exclusive and Big 10 basketball, we all know what is next. I'm just tired of my $250 monthly bill going up, and services I desire going down. Ironic how Comcast owns NBC who owns Peacock. One would think that this is a planned additional money stream to us loyal cable DVR users. Just on the fringe of going al le carte like the kids tell me to, ATT fiber is now available to me with a fantastic offer.
Andyr1
Gold Problem Solver
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7.9K Messages
11 months ago
If you have been with Comcast for that long, you should sign up for the Rewards program if you haven't. You will probably be Diamond level, and can get ad-support Peacock for free as long as you remain a Comcast customer. Just be aware that you ONLY have access to the ad-supported version. You CANNOT upgrade to ad-free. Once a Peacock account is linked, it cannot be unlinked. If you want to go ad-free, you will need a separate Peacock account (different email address.)
https://www.xfinity.com/support/articles/xfinity-rewards-faq
If you have moved your services to a different address, you may initially show up as just how long you are at your current address. If you contact Comcast, they can correct that.
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XfinityJeniece
Official Employee
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2.4K Messages
11 months ago
Hey there, @SpencerPJ thanks for reaching out through Xfinity Forums regarding Peacock! I would recommend signing up for Xfinity Rewards as mentioned above. Our Xfinity Rewards will allow you to continue to receive Peacock Premium as long as you remain in our Xfinity Rewards, and we also offer a lot of other amazing offers for our longtime customers. We truly appreciate you being in the family for 30 years. Here is a link with all the details, xfinity.com/rewards.
If you do need any help with finding a new promotion, we would be happy to help you on this platform. Please send us a Direct Message with your full name and your full address.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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