Garthog's profile

Visitor

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2 Messages

Thursday, March 12th, 2026 5:11 PM

Paramount+ is unwatchable; Netflix no volume

I recently started having issues with both Paramount+ and Netflix, both sporadic.

Paramount Plus freezes, then goes to black screen when watching program. - 

Netflix has no volume on specific show - Peaky Blinders

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Visitor

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2 Messages

2 days ago

Also cannot change my email on these forums.

Official Employee

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2.1K Messages

6 hours ago

Hey @Garthog , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding Paramount + and Netflix. I would be more than happy to offer my assistance looking into this further for you. Are you using the apps through the cable box, a smart TV or other device?

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