@user_0yyuvh Thank you for making us aware you're in need of some help pairing your remote to this new box. Just to confirm we're not skipping any steps, can you please visit this link to make sure all the proper steps are being followed https://www.xfinity.com/support/articles/programming-your-xfinity-remote?
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user_0yyuvh
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2 Messages
3 days ago
I just installed a new box and cannot get the remote to pair with it
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