Visitor

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2 Messages

Wednesday, May 20th, 2026 2:52 PM

Pair remote to box

I am trying to pair remote with cable box but all that comes up do you want to keep using voice guidance?

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Official Employee

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2.3K Messages

12 hours ago

Hi there, @user_c9v8p8. Thanks for reaching out to us here on the Community Forum and sorry to hear about the trouble with pairing your remote. Is this still an issue? If so, please remove the batteries, then replace them and try walking through the directions here : https://www.xfinity.com/support/articles/programming-your-xfinity-remote. If you're still having a problem after that, please let us know, so we can assist further.

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