gpjessee's profile

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Thursday, January 16th, 2020 9:00 AM

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Pair Iphone to Xfinity

I am trying to pair my Iphone to my xfinity.  When I get to the pairing screen on my tv it says to enter a number.  When I go to the help that tells me to go through the X1 Photos app.  Can anyone help me?  

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24.6K Messages

5 years ago


@darkangelic wrote:

@gpjessee wrote:

I am trying to pair my Iphone to my xfinity.  When I get to the pairing screen on my tv it says to enter a number.  When I go to the help that tells me to go through the X1 Photos app.  Can anyone help me?  



 the x1 photos app was retired. 

Gold Problem Solver

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2K Messages

5 years ago


@gpjessee wrote:

I am trying to pair my Iphone to my xfinity.  When I get to the pairing screen on my tv it says to enter a number.  When I go to the help that tells me to go through the X1 Photos app.  Can anyone help me?  


I'm not sure what you're expecting to do here. The Pair process allows your to sync your photos to your X1 device to use as screen savers or slideshows. You need the X1 Photos App to do this. 

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5 years ago


@Rustyben wrote:

@darkangelic wrote:

@gpjessee wrote:

I am trying to pair my Iphone to my xfinity.  When I get to the pairing screen on my tv it says to enter a number.  When I go to the help that tells me to go through the X1 Photos app.  Can anyone help me?  



 the x1 photos app was retired. 


The Easy Pair function is still on the Apps section of the X1 Box, and even if you have it installed on your device, it won't allow you to validate your device with the X1 box because the validation link goes nowhere. 

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