Visitor

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1 Message

Monday, June 22nd, 2026 8:46 PM

outage

What is going on with outage? Tried to call customer service unable to get through, phone rings once then hangs up. I reside in Albuquerque, NM zip code 87107. How else can I speak with someone at xfinity?

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Official Employee

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2.7K Messages

20 hours ago

Hey @user_xykifs, Thank you for reaching out and sharing your experience through our official Xfinity Forums Community support page. Our systems should be up and running after a very brief interruption to their services due to a system update. If you are still experiencing issues, please let us know.

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