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Saturday, January 20th, 2024 4:37 PM

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Optimizing Video stuck

Xfinity is resetting my TV because the remote stopped working. All was going well until the stage of optimizing video. It is now stuck on that and I need to know what to do to move forward

Official Employee

 • 

1.5K Messages

10 months ago

@user_pto4z3 Thanks for reaching out and letting us know. If you are still having trouble please reply to this thread so we can start troubleshooting with you. 

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