1 Message
Optimizing Video stuck
Xfinity is resetting my TV because the remote stopped working. All was going well until the stage of optimizing video. It is now stuck on that and I need to know what to do to move forward
1 Message
Xfinity is resetting my TV because the remote stopped working. All was going well until the stage of optimizing video. It is now stuck on that and I need to know what to do to move forward
XfinityPeterH
Official Employee
•
1.5K Messages
10 months ago
@user_pto4z3 Thanks for reaching out and letting us know. If you are still having trouble please reply to this thread so we can start troubleshooting with you.
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