One Channel Pixelated

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@Tek wrote:
We have one channel that has been unwatchable lately, the Food Network. It constantly distorts and pixelates. This the the only channel this happens on.

Is there a way to report this without them trying to replace equipment and dispatch techs?

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that is wiring/splitter related. A tech can check your connection outside the home and if you include the channel number he/she can especially test that channel for noise. the problem may be in the wiring on the street side of your home.

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@Tek wrote:
Turns out a family member in the next town, which is the same cable system, is experiencing the same problems on the Food network.

Two houses miles apart would indicate a issue from the head end? No?

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to check use a smart phone/tablet/roku. same problem with the streaming version of the channel?