Problem Solver
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919 Messages
One Channel Pixelated
We have one channel that has been unwatchable lately, the Food Network. It constantly distorts and pixelates. This the the only channel this happens on.
Is there a way to report this without them trying to replace equipment and dispatch techs?
Is there a way to report this without them trying to replace equipment and dispatch techs?
Rustyben
Expert
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24.6K Messages
5 years ago
that is wiring/splitter related. A tech can check your connection outside the home and if you include the channel number he/she can especially test that channel for noise. the problem may be in the wiring on the street side of your home.
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Tek
Problem Solver
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919 Messages
5 years ago
Two houses miles apart would indicate a issue from the head end? No?
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Rustyben
Expert
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24.6K Messages
5 years ago
to check use a smart phone/tablet/roku. same problem with the streaming version of the channel?
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Tek
Problem Solver
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919 Messages
5 years ago
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