Visitor
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2 Messages
Noisy replacement dvr
I recently traded in my x1 dvr as I was receiving messages that I needed to upgrade to take advantage of new features. I made an appointment at my local xfinity store and swapped out the device. “New” device has a clock and is making loud fan noises all of the time which is disturbing. I would like a more current 4K box to solve the problem. How can I go about doing this. Thanks!
Accepted Solution
XfinityArmand
Official Employee
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2.2K Messages
3 years ago
Hello there @user_922edf! Thanks so much for taking the time reach out to Xfinity Support here on our Community Forum. We are so glad to hear from you and want to assist in any way that we can. No worries! You have reached out to the right team, and we are going to get things squared away for you. If you are looking to obtain a 4K device, you can always swap your device out in a local Xfinity Store or we can have one shipped out to you.
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