We recently upgraded to a new level of service. With this came a set-top box with DVR, labeled XGP-1 on the front and PX013ANM on the bottom.
This is unbearably noisy. It produces a tone that can be heard clear across the room. Not usable by us. There is some kind of moving part. A fan? hard disk?
I have asked Comcast for a replacement. Is it likely to be better? Anything else I should ask?