Hey @user_d9iio2, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist with the Xfinity X1 Video set-top box issues you may be encountering. Could you please provide more detail about the issue at hand?
Did you recently receive a new set-top box and attempting to activate it? Are you experiencing issues with the picture quality or receiving an error code/message?
Please provide as much detail as possible so we can best assist in troubleshooting. Hope to hear from you soon.
XfinityDemitrius
Official Employee
•
3.2K Messages
5 hours ago
Hey @user_d9iio2, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist with the Xfinity X1 Video set-top box issues you may be encountering. Could you please provide more detail about the issue at hand?
Did you recently receive a new set-top box and attempting to activate it? Are you experiencing issues with the picture quality or receiving an error code/message?
Please provide as much detail as possible so we can best assist in troubleshooting. Hope to hear from you soon.
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