no closed captions

Closed captions for Woodtv8 have not worked for 2+ weeks.  All other 100+ channels do.  Contacted Woodtv8 and they confirmed that their closed captions are working properly but that 10-15 other Comcast customers have also contacted them with the same complaint.  They recommended contacting Comcast and to let them know if Comcast pushes back claiming that it is not a Comcast problem.