Visitor
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1 Message
New x1 box
Just got a new x1 box after the last one stopped working. Response to remote is extremely slow. Tried rebooting, resetting system, and pulling the batteries in the remote after which I pressed all of the buttons and replaced the batteries. Nothing works.
XfinityFrank
Official Employee
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1.6K Messages
28 days ago
Hello there, @user_0ybc65! Thanks for reaching out to us here on the Community Forum. Slow response on the remote can definitely be frustrating! Is this a wired or wireless cable box?
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