Hey @user_s122q4 , Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist in troubleshooting the Xfinity Video services. When attempting to activate the video set-top box, are you receiving any error codes or error messages that we can reference to assist in troubleshooting? We hope to hear from you soon.
XfinityDemitrius
Official Employee
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2.3K Messages
2 months ago
Hey @user_s122q4 , Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist in troubleshooting the Xfinity Video services. When attempting to activate the video set-top box, are you receiving any error codes or error messages that we can reference to assist in troubleshooting? We hope to hear from you soon.
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EG
Expert
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114.7K Messages
2 months ago
Concern moved here to the TV help section.
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