Visitor
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1 Message
New cable box extremely slow
Changing channels either my new cable box is extremely slow-sometimes it doesn’t work at all. Volume control works fine. Help! So frustrating.
Visitor
•
1 Message
Changing channels either my new cable box is extremely slow-sometimes it doesn’t work at all. Volume control works fine. Help! So frustrating.
XfinityJanelle
Official Employee
•
1.8K Messages
8 days ago
Hey @sail28 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding the cable box. I would be more than happy to offer my assistance looking into this further for you. Is this a wireless cable box or one that is wired with coax?
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