New Poster
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6 Messages
Netflix
I can't open Netflix with xfinity remote. Just get black screen. I am not getting any error messages. This was working fine until today. I can access other apps like Hulu and and Prime Video fine. Only a problem with Netflix from Xfinity. I am able to access Netflix from Apple TV, would prefer to access from Xfinity.
Update as of 3/18/25
The gods have heard me and a miracle has occurred and I can once again access Netflix with my Xfinity remote! No idea why I couldn't access it for one day. Xfinity? Any ideas?
XfinityDemitrius
Official Employee
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1.7K Messages
14 days ago
Hey @howell2, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity X1 and Netflix application issue. I am glad to hear that you are able to access the application again. I am not aware of any known or past issues with access to the application. Sometimes patience is key. If you need any further assistance, please create a new public post. Thank you for choosing Xfinity and we hope you have a great evening ahead of you. Happy Watching!
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