Hey there, thanks for reaching out here on Xfinity Forums regarding your issues with getting access to Netflix. We would be happy to help you with troubleshooting your account. Have you tried any troubleshooting such as restarting your X1 box to see if that helps with the issue?
XfinityJeniece
Official Employee
•
3K Messages
2 years ago
Hey there, thanks for reaching out here on Xfinity Forums regarding your issues with getting access to Netflix. We would be happy to help you with troubleshooting your account. Have you tried any troubleshooting such as restarting your X1 box to see if that helps with the issue?
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