Visitor
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1 Message
Need 4k boxes that work with my modem
Hello,
I have 1 DVR box (XG1v4) and 2 additional boxes (XiD). Those additional boxes do not offer 4k, so I would like to upgrade to boxes that are capable of handing 4k content.
I provide my own modem/router, so I cannot use the wireless boxes. Can I please have 2 additional 4k boxes that utilize coax connections?
Thank You
XfinityJeniece
Official Employee
•
3.3K Messages
2 months ago
Hey there, user_avwhlb, thanks for reaching out through Xfinity Forums regarding your box. We would be happy to help you with getting the right 4k boxes for your needs.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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