Visitor
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1 Message
My EVO1-5-U/U never stops buzzing
Hello,
The input/output device EVO1-5-U/U will not stop buzzing. It’s so loud I can hear it in multiple rooms. From what I gathered from reading other posts, it’s most likely old and needs to be replaced. How do I go about doing that?
Thank you!
XfinitySean
Official Employee
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515 Messages
7 hours ago
Thanks for taking the time to reach out through our community forums, user_2eo8hl! As someone who is easily bothered by electrical noise and buzzing sounds, I'm sorry to hear your equipment is getting noisy. It definitely sounds like it might be in need of replacement. I see that you've already sent us a direct message. For future reference, please note that please keep in mind that sending unsolicited direct messages is a violation of Forum Guidelines. That said, I'll meet you in private messaging to keep your information secure. See you there!
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XfinitySean
Official Employee
•
515 Messages
7 hours ago
Hey there, thanks for taking the time to reach out! As mentioned in my comment on your post, for future reference, please note that sending unsolicited direct messages is a violation of Forum Guidelines, but we can definitely take care of this for you from here. If you could please provide your full name, the name on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you!
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