Multiview Channel

So I guess this Multiview is kind of only National feeds example notice No Phillies Royals game on Sunday afternoon with NBC Sports Philadelphia only All NFL Football games on even though showing Local CBS and FOX with NFL Redzone. It's ashame nice feature but has flaws.

Responses

Oldest First

Selected Oldest First

XfinityAlfonso

Official Employee

•

2.1K Messages

2 months ago

Hello tstack this is great feedback! So if I'm understanding correctly, you'd like to see options to change content availability in Multiview, is that correct?

2

edwardfleener

Visitor

•

1 Message

When I press the Xfinity button on my remote the Multiview selection is not shown. How do I find the Multiview app to control the channels selected for the Multiview?

(edited)

Like

Reply

2 months ago

XfinityMatthew

Official Employee

•

1.1K Messages

Hello @edwardfleener

To access Multiview. When there are games on and Multiview is active, customers will be able to access the feature the following ways:

Home screen, For You, and Featured Apps
Sports Zone
Sport-specific hubs (NFL, MLB)
Sports app
Voice search (“Multiview”)

At this time customers cannot select specific content to watch. You will have to choose from the pre selected games available. For more information on the Multiview experience you can visit:

https://www.xfinity.com/hub/tv-video/multiview

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

2 months ago

0

tstack

Contributor

•

652 Messages

2 months ago

No, Would like to see local sports channels added like Phillies games with NBC Sports Philadelphia. This Multiview only seems to show National Networks.

0

U

user_vbffn1

Visitor

•

1 Message

2 months ago

We definitely need to be able to choose which channels show in Multiview.

Also, I don't see that Multiview is available on Xfinity Stream? That would also be very helpful.

1

XfinityJustinC

Official Employee

•

1.8K Messages

@user_vbffn1 we're always looking for ways to improve the experience, and appreciate you taking time to leave a reply. I've passed along feedback to engineer team about the helpful option of being able to select the games you'd like to view for Multiview. Like my great co-worker had mentioned, here is a great place to check for updates on Multiview and it will continue to expand in the future: https://www.xfinity.com/hub/tv-video/multiview

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

2 months ago

0

jfhask

Regular Visitor

•

3 Messages

2 months ago

This was my first weekend with access to multiview and to say I'm underwhelmed would be a huge understatement. Maybe stop running the stupid sleepover commercial touting how great it is until it's actually fully functional. Users should be able to select the games they want to watch, not those preselected by someone who seems to have no idea what the top games at a given time are.

Also, same complaint as the original poster - I want to be able to select my local MLB broadcasts.

3

XfinityOrlandoM

Official Employee

•

2.7K Messages

@jfhask

Thanks for reaching out and we appreciate your feedback & we're always looking for ways to improve our services.

this link https://www.xfinity.com/hub/tv-video/Multiview has great information on the multi view for sports

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

2 months ago

0

U

user_hupsp6

Visitor

•

1 Message

When will Xfinity Multiview allow me to choose which games I want to watch like YouTube's multi view function?

Like

Reply

1 month ago

0

XfinityPeterH

Official Employee

•

2.4K Messages

user_hupsp6 Thank you for the feedback. We are always looking for ways to improve our customers experience. At this time, Multiview will not allow customers to customize their Multiview with the channels they want, but things are always changing so who knows what might happen in the future.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

1 month ago

0

tstack

Contributor

•

652 Messages

10 hours ago

Noticed on Saturday night that I was able to add the Philadelphia Flyers game (Local Ch 847) to Multiview along with other College Football games with Create up to 4 games. This is good news!!! Hope we can do this when Phillies games start up again.

0

tstack

Contributor

•

652 Messages

4 hours ago

Spoke to soon, There was a Sixers game at 1pm Sunday and you could not add to Multiview. Also the Multiview App Black out on me. Also another problem is you notice how NFL Redzone is delayed with CBS and FOX broadcasts Live.

0

X1

tstack

Multiview Channel

XfinityAlfonso

edwardfleener

XfinityMatthew

tstack

user_vbffn1

XfinityJustinC

jfhask

XfinityOrlandoM

user_hupsp6

XfinityPeterH

tstack

tstack

New to the Community?