Multiview Channel

So I guess this Multiview is kind of only National feeds example notice No Phillies Royals game on Sunday afternoon with NBC Sports Philadelphia only All NFL Football games on even though showing Local CBS and FOX with NFL Redzone. It's ashame nice feature but has flaws.

Responses

Oldest First

Selected Oldest First

XfinityAlfonso

Official Employee

•

2K Messages

26 days ago

Hello tstack this is great feedback! So if I'm understanding correctly, you'd like to see options to change content availability in Multiview, is that correct?

2

edwardfleener

Visitor

•

1 Message

When I press the Xfinity button on my remote the Multiview selection is not shown. How do I find the Multiview app to control the channels selected for the Multiview?

(edited)

Like

Reply

22 days ago

XfinityMatthew

Official Employee

•

966 Messages

Hello @edwardfleener

To access Multiview. When there are games on and Multiview is active, customers will be able to access the feature the following ways:

Home screen, For You, and Featured Apps
Sports Zone
Sport-specific hubs (NFL, MLB)
Sports app
Voice search (“Multiview”)

At this time customers cannot select specific content to watch. You will have to choose from the pre selected games available. For more information on the Multiview experience you can visit:

https://www.xfinity.com/hub/tv-video/multiview

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

20 days ago

0

tstack

Contributor

•

648 Messages

22 days ago

No, Would like to see local sports channels added like Phillies games with NBC Sports Philadelphia. This Multiview only seems to show National Networks.

0

U

user_vbffn1

Visitor

•

1 Message

15 days ago

We definitely need to be able to choose which channels show in Multiview.

Also, I don't see that Multiview is available on Xfinity Stream? That would also be very helpful.

1

XfinityJustinC

Official Employee

•

1.7K Messages

@user_vbffn1 we're always looking for ways to improve the experience, and appreciate you taking time to leave a reply. I've passed along feedback to engineer team about the helpful option of being able to select the games you'd like to view for Multiview. Like my great co-worker had mentioned, here is a great place to check for updates on Multiview and it will continue to expand in the future: https://www.xfinity.com/hub/tv-video/multiview

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

13 days ago

0

jfhask

Regular Visitor

•

2 Messages

13 days ago

This was my first weekend with access to multiview and to say I'm underwhelmed would be a huge understatement. Maybe stop running the stupid sleepover commercial touting how great it is until it's actually fully functional. Users should be able to select the games they want to watch, not those preselected by someone who seems to have no idea what the top games at a given time are.

Also, same complaint as the original poster - I want to be able to select my local MLB broadcasts.

1

XfinityOrlandoM

Official Employee

•

2.6K Messages

@jfhask

Thanks for reaching out and we appreciate your feedback & we're always looking for ways to improve our services.

this link https://www.xfinity.com/hub/tv-video/Multiview has great information on the multi view for sports

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

11 days ago

0

X1

tstack

Multiview Channel

XfinityAlfonso

edwardfleener

XfinityMatthew

tstack

user_vbffn1

XfinityJustinC

jfhask

XfinityOrlandoM

New to the Community?