1 Message
Multiple Recordings
Our DVR is recording games on multiple channels. It's very frustrating. If we delete one it deletes all. If we cancel future recordings it cancels all.
1 Message
Our DVR is recording games on multiple channels. It's very frustrating. If we delete one it deletes all. If we cancel future recordings it cancels all.
XfinityJorge
Official Employee
•
1.7K Messages
6 months ago
Hey there user_iyf8nk thank you so much for using our Forums and contacting our team. You came to the right place for help and we re here to see what is going on with the recordings. To get started can you send us a DM with your full name and service address? Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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