Visitor
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5 Messages
Loud DVR
A tech visited our home about 2 weeks ago to fix a tv issue. He replaced the DVR. Didn’t notice until next morning when house was quiet, the DVR has a loud whirling sound which sounds like a fan motor. At different times of day it is loud, then not so much. Seems sporadic. Never had this issue with old machine.
XfinityGabriel
Official Employee
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2.4K Messages
4 years ago
Hi, there @user_972ce6! Thanks for reaching out to XFINITY over our forums page for help with the loud whirling sound on that DVR. I apologize for the inconvenience that this has caused you. As a light sleeper myself, I understand how this could be annoying. You’ve reached the best place for help. What we can do from here is help with getting that box swapped out. I can have one shipped out to you or you can head down to your local XFINITY store and get it swapped out there. Which would work best for you?
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