1 Message
Live Sports
I recently purchased a new 4k OLED tv from LG and have found that live sports look absolutely awful when broadcast through Comcast. If I try the same game broadcast through YouTube tv the picture is pristine. Is there any way to fix this? I checked my box setting and confirmed that box is set to accept the highest quality output available
XfinityJorge
Official Employee
•
1.7K Messages
10 months ago
Greetings @user_v16tgb thank you so much for using our Forums to contact our team. We are happy to look into the TV quality issues you are having so you can have the best in-home experience. To get started can you send us a DM with your full name and service address? Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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