New Poster
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4 Messages
Live sports
I record every Golden State Warriors game. When ESPN has a national game, my X1 apparently prioritizes ESPN over the local CSN channel. Then the ESPN game gets blacked out (due to local rights), the CSN channel does not record, and I'm left with no Warriors game.
How can I fix this? How do I set a priority channel for recordings? Is there a solution to this live sports issue?
(Live sports recordings are one of the main reasons I still have cable. Help please.)
CCMike1
Official Employee
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933 Messages
3 years ago
Hi @J_W_R, thank you for reaching out. I know how important it is to record every Golden State Warriors game! Getting those blackout messages can be very frustrating. You can change and customize the prioritize recordings from your DVR. If there's a scheduling conflict, the recording with the highest priority is recorded. Here’s how to update your selection!
Select Saved on the Main Menu.
Highlight Scheduled, then select Series Priority from the bar at the top.
You'll see the Series Priority screen.
Select the series you want to change the priority of by scrolling down to the program, then press the OK button on your remote. Your selection will turn blue.
Use the up or down arrow buttons to change the priority of the program, then press the OK button on your remote. Your selection will turn white.
Scroll back up and select Confirm to save your changes.
You'll see a confirmation screen.
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user_24d055
Visitor
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1 Message
3 years ago
Same exact frustration. I also feel like ESPN deliberately makes their games have playback issues too
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mannysa22
New Poster
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2 Messages
3 years ago
I am having that same problem as well, multiple times. Set up the recording for local Sportsnet Bay Area and the Comcast Guide shows Golden State Warriors vs Chicago Bulls on ESPN. My x1 DVR overrides the local broadcast and records ESPN (for example tonight’s Heading says: Golden State Warriors vs Chicago Bulls) and the pre-game show is recorded but the actual broadcast is a college basketball game or something else. Same thing happens on TNT and ABC. Either Comcast or these other stations need to correct the Comcast guide because someone obviously knows the national broadcast of the game will be blacked out here locally. Common sense would say if there is a local broadcast and a national broadcast at the same time, the local broadcast should override national because local broadcasts are rarely blacked out if ever. Generally if there actually is a national broadcast the local station doesn’t even list it. Someone just needs to look at why the ESPN, TNT, ABC listing is showing in a local area they obviously know is going to be blacked out
(edited)
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