Line through first red circle and series recording

Any advice?
I am not out of space on my DVR. A show after the show I am trying to record is that to record with no issues. However one of the shows says recording conflict and there is a line through the first red circle.

Responses

XfinityJosephA

Official Employee

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1.7K Messages

3 years ago

Hello, @user_9dd20b, it sounds like you could be getting the message because of a scheduling conflict. More than 6 recordings may be scheduled at a time. This link can help us get more information and help prioritize recordings: (https://comca.st/3qjrNyR)

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user_4693e8

Visitor

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1 Message

3 years ago

there are only two programs scheduled to play at the same time but we still get the conflict message

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CCKyla

Problem Solver

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411 Messages

Hmm, I'd like to look into this further privately. Can you please send a message?

To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

I no longer work for Comcast.

3 years ago

0

X1

user_9dd20b

Line through first red circle and series recording

XfinityJosephA

user_4693e8

CCKyla

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