southendjohn's profile

Contributor

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70 Messages

Wednesday, May 13th, 2026 1:33 AM

LAST button no longer shows DVR shows

If I stop a DVR program while watching it, using the LAST button will show this DVR program along side the last watched channels.   As of today, the Last button only shows channels, not a DVR program that I stopped mid watch.    Anyone else seeing this?   Is there now some setting on the X1 box for this behavior?

EDIT: The problem seems to have cleared up on it's own a day later for me.

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Contributor

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63 Messages

7 days ago

Same here - could it be the problem with clearing Last Channel bug ?

Visitor

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12 Messages

7 days ago

I have this issue as well.  How to fix it?  It's driving me nuts!

Visitor

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12 Messages

I already restarted, refreshed and cleared the last watched history and it is STILL a problem!

Contributor

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63 Messages

I did the same even pulled the plug ! No fix from CC yet 

Official Employee

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4.3K Messages

@user_d911bd

 

I am sorry to hear you are having the issue with removing the last watched channel. I am showing other users are reporting to no longer have this issue. Are you still having the issue? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Contributor

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26 Messages

The problem is back. Last button no longer shows DVR shows. Tuesday, May 19.

Frequent Visitor

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13 Messages

7 days ago

Mine stopped working yesterday. Restarted,refreshed, and unplugged. Still doesn’t work

Frequent Visitor

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13 Messages

Mine just started working. Anyone else?

(edited)

Official Employee

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2.6K Messages

 

mabgeb, I'm glad to hear this is working for you. Was it anything you did? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Frequent Visitor

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13 Messages

No, I didn’t do anything. It started working on its own

(edited)

Official Employee

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922 Messages

Thank you for letting us know @mabgeb, it might have been an issue that was fixed with the nightly reset. Was there anything else we can help you with?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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3 Messages

7 days ago

Same problem with us. Does xfinity know this is a problem?

Visitor

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3 Messages

I just checked and ours is working now!!

Contributor

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70 Messages

6 days ago

Came home from work to find it work again.   Strange thing to happen...

Contributor

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63 Messages

Like magic working for me too

Official Employee

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241 Messages

@southendjohn thanks for taking the time to post on our Xfinity Community Forums page. I see that you had an issue accessing recordings from the last watched menu, and seems to have resolved on its own. Did you still need assistance?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Contributor

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70 Messages

I do not, thank you.  The problem has cleared up on its own, but the fact that many customers aroudn the country had the same problem at the same day continues to be interesting.

Official Employee

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241 Messages

@southendjohn thanks for letting us know. I will submit feedback regarding your issue for tracking. If anything else comes up, do not hesitate to reach out by creating a new post on our forums page.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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3 Messages

@XfinityAbel​  

Happening again. Was fine a couple of hours ago but it's happening again 

Visitor

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3 Messages

21 hours ago

This is happening again. Lots of money for poor quality of service 

(edited)

Visitor

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12 Messages

Yup!  It's happening again for me too!  There are shows that say it's the last one, but it's not the current show.  What is going on!!  

(edited)

Contributor

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26 Messages

17 hours ago

May 19, 2026 the problem has returned. DVR recordings are not showing up when pushing the last watched button only channels last watched second time in a week this has happened. Three hours of my life talking to bots and chats. Certainly no one from Xfinity admitted there was a problem. I was also promised $10 off of my $322 a month bill, but that appears to be a lie also

Contributor

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26 Messages

17 hours ago

I love the Mark a reply as the accepted answer. The only acceptable answer is to fix the problem. No one the Comcast seems to understand that.

Contributor

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26 Messages

16 hours ago

I agree the problem solved itself. But today is Monday, May 19 and it’s happening again

Visitor

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1 Message

15 hours ago

Having same issue past 2 days. Tried the various reset options under A button..not seeing dvr shows i have watched when I press the LAST button.  Is there a fix?

Contributor

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26 Messages

13 hours ago

I wonder where the I am an official employee from Xfinity and I will look into it. People are. Answer is absent.

Contributor

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306 Messages

10 hours ago

Same thing with me, just noticed it at 11:00pm 5-19. Swear that is worked earlier today. Shows up in continue watching under saved so it's not a total disaster. Also movies saved in my list show up in last, just not recordings it seems. I know it was working earlier today but not now. Saw this thread earlier today when I was looking to see if there was any news on NFL network but at the time it didn't seem like a problem for me. Now it is

Visitor

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3 Messages

Worked Monday but when I wanted it this evening, the left arrow wasn't showing DVR shows.  I first noticed this problem last Tuesday, went away on Thursday and now it is back!  I am in Washington state.  Where are the rest of you located?

Contributor

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26 Messages

I’m in Jersey. Wow Washington state. That about covers the whole country. Seems like we are going to have to break out the torches and pitchforks. I always worry with Comcast that any little change is going to be permanent. I hope this gets fixed. 

New Poster

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3 Messages

4 hours ago

Same issue here. Started yesterday. Tried restart, refresh, rebooted. So far nothing. System does seem to take a long time refreshing. Hoping this last time will be the charm. 🤞

New Poster

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3 Messages

2 hours ago

Update on last refresh, reboot, restart &, Sync has resulted in no difference. No history in last watched and still not updating. Obviously Xfinity has a bug. Hopefully they are working on it. I also have a problem since last week of old shows showing up as new and recording. Anyway we are in Colorado so this must be a massive programming bug!

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