Visitor
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1 Message
Jvc tv remote pairing problem
I cannot pair my jvc tv and my Xfinity remote. I have tried all codes numerous times and cannot get it to work. Is the anything else I can do.
Visitor
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1 Message
I cannot pair my jvc tv and my Xfinity remote. I have tried all codes numerous times and cannot get it to work. Is the anything else I can do.
CCDevin
Problem Solver
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735 Messages
3 years ago
@user_e9aa07
Hi! Thanks for reaching out to us so wee can assist you with pairing your remote. We are here on Xfintiy forums to help with all your account needs and I know after a few attempts, it can get frustrating when it just wont pair correctly. We’ll do the best we can to help you pair this to your TV.
If I am understanding correctly, it’s the TV functions that wont pair, correct? Do you have it paired to your cable or Flex streaming box already? Can you also tell me the model of your TV, please?
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MrG0521
Visitor
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6 Messages
3 years ago
What was done to resolve this problem? My XR15 remote will not allow me to use volume, mute, and on/off. I’ve replaced the remote and batteries. I’ve replace the box. Nothing. I was told by Xfinity that it’s the remote. Replace it. They also told me to use another remote like an XR11. No difference. It has to be something Comcast changed in their software.
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NoNoBadPuppy
Problem Solver
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542 Messages
3 years ago
Please see the following:
https://www.xfinity.com/support/remotes
https://www.xfinity.com/support/articles/programming-your-xfinity-remote
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