Thank you for taking the time to reach out and being part of the Xfinity family. I'd be more than happy to help you with any service issues or questions you may have. How can I help you this evening?
I have been having issues with nationally broadcast FOX shows, not local shows. At first I thought it was only recordings having the issue but saw the issue on live broadcasts also. I then hooked up an antenna and saw the issue with the over the air broadcast also. So my issue is with FOX and not Xfinity. I watched the MLS soccer game on Saturday with the antenna and recoded the game clock time with the glitches. I also recorded it and the glitches in the recording matched the OTA times.
I live in the Vancouver area ParkerPDX. Not sure that helps you or not
I truly appreciate you providing us with these details. I will definitely keep my eye on this issue with FOX channel.
I no longer work for Comcast.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAntoine
Official Employee
•
1.4K Messages
2 years ago
Thank you for taking the time to reach out and being part of the Xfinity family. I'd be more than happy to help you with any service issues or questions you may have. How can I help you this evening?
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Shapoonie
Contributor
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135 Messages
2 years ago
I have been having issues with nationally broadcast FOX shows, not local shows. At first I thought it was only recordings having the issue but saw the issue on live broadcasts also. I then hooked up an antenna and saw the issue with the over the air broadcast also. So my issue is with FOX and not Xfinity. I watched the MLS soccer game on Saturday with the antenna and recoded the game clock time with the glitches. I also recorded it and the glitches in the recording matched the OTA times.
I live in the Vancouver area ParkerPDX. Not sure that helps you or not
1
0