Thursday, November 18th, 2021 12:51 AM
Where is the IR sensor location for anew 4k cable box AX014ANM I just got
2 years ago
Hello, and thank you for reaching out to us regarding our AX014ANM cable boxes. The sensor is located in the center of the box, above the small light bar.
Thanks i can not seem to find it. Can u be a little more specific ? What is the "light bar". My C4 remote in inoperable without funding the IR eye location.
No problem. I will be glad to assist with that. Thanks so much for your response @user_894a16. No worries! We are going to get you squared away. Are you able to send a screenshot of your remote and the device you are attempting to pair it with?
Gold Problem Solver
The sensor is on the lower right. It's the little clear plastic in that thin line. I circled it on this picture.